Code
of Conduct
Members
of Southern Alexandrina Business Association agree
to abide by this Code of Conduct.
All
customers shall receive courteous, polite and
attentive service regardless of the value or
frequency of their custom
All
advertisements, signs and promotional material
shall be honest and informative and pricing shall
reflect fair value
Personnel
shall at all times describe and portray products
and services accurately without making direct or
misleading comparisons with competitors' products
and services
Customers
shall be directed to other businesses if the
product or services offered are not considered
suitable to satisfy their needs
Members
shall act at all times to support other businesses
in the area
All
complaints shall be investigated
promptly
Members
shall endeavour to use or promote local produce and
products whenever possible
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