Members of Southern Alexandrina Business Association agree to abide by this Code of Conduct.

• All customers shall receive courteous, polite and attentive service regardless of the value or frequency of their custom
• All advertisements, signs and promotional material shall be honest and informative and pricing shall reflect fair value
• Personnel shall at all times describe and portray products and services accurately without making direct or misleading comparisons with competitors' products and services
• Customers shall be directed to other businesses if the product or services offered are not considered suitable to satisfy their needs
• Members shall act at all times to support other businesses in the area
• All complaints shall be investigated promptly
• Members shall endeavour to use or promote local produce and products whenever possible